TERMS & CONDITIONS
GUARANTEE: A warranty of 12 months on all new products and installations and 24 months on all BFT or Mhouse Automation systems
PAYMENT TERMS: A deposit of 30% is required upon placement of order, with the Balance due in full within 7 days of installation. The items, when installed, remain the property of Gateworks & Security Doors until the full amount has been paid. In addition, should the balance not be paid in full within 7 days, unless agreed to in writing by Gateworks, the customer authorises Gateworks and or its representatives the right to enter the property and remove any product which has not been fully paid for.
PAYMENT METHODS: We accept Cash, Cheque, Electronic Funds Transfer or Credit Card ( MasterCard or Visa Only).
WARRANTY EXCLUSIONS: Ground is subject to movement which may cause misalignment of gates or fences, cracking of pillars or walls. All the above are excluded from warranty and any adjustments to rectify above problems will be at the owners cost.
INSTALLATION – DIGGING: Where installation requires the digging of holes, our quotations are based upon the time taken to excavate normal digging soil. Any obstacles, foreign bodies, rock, concrete or bricks discovered that require extra time will be an extra cost item charged out at $66.00 incl GST, per man, per hour.
INSTALLATION – UNDERGROUND SERVICES: Please advise us of any underground services or sprinkler systems in the area of installation, as Gateworks & Security Doors will not be responsible for any damage to such items. We suggest you contact ‘Dial before you dig’ on 1100 to confirm the location of any underground and overhead services.
INSTALLATION – FIXING TO EXISTING STRUCTURES: Where installation requires fixing to existing structures Gateworks & Security Doors will not be responsible for any existing brick, timber or concrete structure that may crack, break, move or change in any way whilst gates/posts are being installed. The majority of existing structures are of sufficient strength to present no problem but as Gateworks & Security Doors did not install the structure being fixed to, it cannot specifically know the technical specifications of the structure and we therefore cannot warrant the ‘soundness’ for such purpose of an existing structure.